Questions to Ask a Towing Company before hiring them

Whether you’ve just had a car breakdown or a wreck, it’s important that you hire a professional towing company so that you can get the most from your money. In most cases, after being involved in a traffic accident or a breakdown, you won’t have many options since you’re desperately in need of help. Your top priority should be hiring someone who will provide you with the best possible service. The process of getting the right professional service starts with asking the right questions. Here are questions that will help you get high quality towing service.

What is your Average Time of Arrival?

Regardless of the number of trucks a towing company has, consider hiring a company that responds and shows up at the scene faster. The standard time may vary from one company to the other. However, don’t hire a towing service that takes more than forty five minutes to arrive at your scene. Of course, you’ll have to consider your proximity to the towing service.

Can I get an Estimate?

You shouldn’t commit to a towing company before they give you an estimate for the service over the phone. If you come across a company that’s not willing to give you an estimate, find a different company. That may be an indication of lack of trust. Don’t hire a company that’s hesitant to give clear details on the fees expected for the service.

Are you licensed?

It’s a requirement in most states and municipalities for towing service providers to register and have a license number. Request for a copy of their identification and license number if you can’t see it on their trucks. Walk away from any towing company that doesn’t have a license number.

Is this Service Covered by My Insurance?

It’s recommended to contact your insurer and confirm whether or not the towing service is part of your coverage before you pay for it. This will help you save money and avoid paying for services that you’re entitled to receive.

What Types of Payment do your Accept?

This may seem obvious but it will help you avoid some frustration. You don’t want to contact a towing service only to realize they only accept MasterCard yet you only have an AMEX. Finding out in advance will help you know the right mode of payment to use. Hire a company that accepts the type of payment you have to avoid any trouble or confusion.